Terms and Conditions

Please read these terms and conditions carefully before agreeing a contract with Challenging Education Ltd. You should understand that by booking any of our consultants or associates for recorded (i.e. ‘Recorded RADY’ and ‘Thinking Differently for Disadvantaged Learners’), bespoke or a coaching contract, you agree to be bound by these terms and conditions.

“Contracting” in this context can be implied by the acceptance by a client of a proposal of work from Challenging Education Ltd. or acceptance of an invoice.  

You should print a copy of these terms and conditions for future reference.  Please note there are links to additional terms and conditions for multi-school contracts, ‘Recorded RADY’ and the ‘Thinking Differently for Disadvantaged Youngsters’ which you should read and print for future reference if relevant.  

Please understand that if you refuse to accept these terms and conditions, you will not be able to book any consultancy with Challenging Education Ltd.

For Event/Conference Cancellation Policy Click Here

CANCELLATION BY THE CLIENT

Cancellations should be advised in writing by email to Challenging Education Ltd [email protected]

Should any consultancy be cancelled the following scale will be applied:

  • Cancellation received by Challenging Education Ltd between 5 and 20 working days before commencement of any work described within the contract will be charged 50% of the agreed consultancy fee (as outlined on the invoice).
  • Cancellation received by Challenging Education Ltd up to five working days before commencement of any work described within the contract will be charged 100% of the agreed consultancy fee (as outlined in the invoice).

NON-REFUNDABLE COSTS

  • The client will be liable to meet any non-refundable costs associated with the consultancy which cannot be cancelled regardless of when Challenging Education Ltd is notified of the cancellation.

Whilst we understand that from time to time, clients may wish to cancel at short notice, the above criteria will apply.

CANCELLATION BY CHALLENGING EDUCATION LTD

Challenging Education Ltd reserve the right to withdraw a consultant if it is believed there is any reputational risk to the company. On the rare occurrence of illness or adverse weather conditions, Challenging Education will not be liable for any charges incurred to the client. Cancellation charges will incur full costs irrespective of timescale if a re-arranged date cannot be agreed. Challenging Education Ltd does not accept liability for any failure to provide the services contracted, which is due to circumstances beyond the control of the company.

 MULTI-SCHOOL CONTRACTS 

All terms and conditions listed on this page apply.  In addition, further specific terms and conditions can be read, downloaded and printed for future reference by clicking HERE.

 

MILEAGE

All prices are exclusive of VAT and mileage. Mileage is charged at a rate of £0.45p per mile.

 

REMOTE SUPPORT

All terms and conditions of consultancy apply to remote support.  In addition, Challenging Education Directors and Associates use commercially available software to record the time spent on client projects.  The time recorded will include:

  • all direct contact time with clients and their employees
  • time used to document the actions from meetings
  • time used to communicate with clients and schools.

“RECORDED RADY”

All terms and conditions listed on this page apply.  In addition, further specific terms and conditions can be read, downloaded and printed for future reference by clicking HERE. 

“THINKING DIFFERENTLY…”

All terms and conditions listed on this page apply to “Thinking Differently for Disadvantaged Learners”.  In addition, clients purchasing the professional learning programme are required to sign an intellectual property licence agreement.  This can be read and downloaded by clicking HERE. 

TERMS AND CONDITIONS FOR PUBLICATIONS

Any and all intellectual property rights in and relating to Challenging Education Ltd, the Service and/or the Materials are owned by Challenging Education Ltd. Unauthorised use of those Materials including reproduction, storage, modification, distribution or republication without the prior written approval of Challenging Education Ltd is strictly prohibited and will result in prosecution.

The names and logos of Challenging Education Ltd and all related product and service names, designs, marks, logos and slogans are the trade names, service marks or trademarks of Challenging Education Ltd and may not be used without the prior written approval of Challenging Education Ltd.

INSURANCE

All consultants delivering consultancy support on behalf of Challenging Education Ltd are covered by £2 million Professional liability and £5 million General liability. A copy of the insurance policy certificate is available on request.

GDPR and Privacy Policies

Challenging Education GDPR and Privacy policies are available via the link on the website or by contacting [email protected].